Documents
Policies, guidelines, and safety resources.
Review EAST standards for riders, drivers, and administrators. These
documents outline safety, privacy, and service expectations.
Terms of Service
Legal terms for all users.
Read terms
Privacy Policy
How we collect and protect data.
Read policy
Safety Standards
Trip monitoring and emergency response.
Safety FAQ
Tolls and Surcharges
How tolls, late-night, and courier fees work.
Read details
Community Guidelines
Professional standards and expectations.
Learn more
Driver Tiers
Tier requirements and performance benefits.
View tiers
Data Processing Addendum
Enterprise data handling terms.
Request copy
